Always Safe Electrical is owned and operated by director, Daniel and employs one qualified electrician and one apprentice.
Daniel is the father of three young children under the age of four.
It can be a struggle to balance the demands of both work and family.
Overdue debts had blown out. Several transactions couldn’t be matched to sales invoices.
Daniel was hesitant to contact his customers about unpaid invoices because he couldn’t be confident that they were still unpaid.
Work had slowed down unexpectedly and Daniel could foresee cashflow issues ahead.
Daniel wanted to be confident that his debtor records were correct.
He did not want to endanger any customer relationship through clumsy and ill-timed follow up of overdue accounts.
Daniel wanted to be paid for the work he and his team had performed.
He wanted to stay cashflow positive.
Customers paid over $1700 on that first day.
On day two we received payment for an invoice from the previous year.
By day three, we had collected over $5000.
By the end of the month, we had collected $16,000 from invoices dated as far back as December 2017.
In January 2020, we were still successfully collecting payments dating as far back as June 2017.
The timing was great. The fear of cashflow issues was avoided with the money paid for the overdue accounts.
No complaints were received from customers about our follow up.